American Express Selects...

FAQs
Prices & Conditions
Independent Travel
Travel Assistants
Sicily Ideas
Cooking Classes
American Express Selects
Palermo Tour
Incentives & Conferences
Contact Us

Chat & Tour (Tradizione Turismo) is a member of the IATA and ASTA.
Major credit cards accepted.
.

.

Is luxury travel a thing of the past?
Having your own travel concierge is like stepping back into the "golden age" of travel experts ready to meet your every need

P.ersonalized luxury travel in Sicily sounds simple, and with Sicily Concierge it is, because we plan it for you, right down to the last detail. Whether it's a unique escorted tour around our island, a day-long shore excursion like no other, a planned itinerary for your independent travel, a visit to a winery, a sailing trip, a helicopter flight Snow-capped Mount Etna viewed from 
Taormina's ancient amphitheatre.over Mount Etna, dinner in an aristocratic palace followed by an evening at the opera, an English-speaking historian to lecture your small group on the multicultural heritage of Sicily, or just having somebody there to meet and assist you once you arrive, Sicily Concierge can do it.

Yes, even if it's something nobody else has ever done or even imagined --in fact, especially if nobody else has done it! Working with you to ensure that even the smallest things are just what you expect, your personal concierge consultant plans everything, each step of the way, and then makes it happen.

A different kind of service
You're different, and so are we. Most independent travellers have at least one thing in common: You're not just an "independent traveller," you're an independent thinker not readily given to "following the crowd" wherever it goes. And you're willing to spend a little more time, effort and expense to get there. Sicily Concierge is the only Sicily-based service of its kind that offers full-time, English speaking staff ready to assist you with your visit or special event. (We have more native speakers of English on our staff than any other travel service or travel agency in southern Italy.) Our luxury services, described in detail on our faqs page, are perfectly suited to those willing to spend a little more to plan the perfect holiday in Sicily.

Sure, you could get certain personalized services from a travel agent or representative closer to home, but Sicily Concierge is the kind of specialist they contact when they need to meet a special request for a special client, often on short notice. That's because, being located "on site" in Sicily, we can respond faster than any "intermediary" in another part of the world. There's no substitute for this kind of service. We're exactly what you're looking for.

Your own travel staff
While having the right consultant or travel planning specialist --the person with whom you're in direct contact on the telephone-- is essential, making your visit a success is really a team effort undertaken "behind the scenes" by several trained specialists. Sicily Concierge is different because our offices aren't just a "call center" and we're not a generic "travel agency" either. And we're not part of a "virtual" network that exists mostly on the internet. We're real people. Working with us, you'll be in direct contact with the same concierge consultant from start to finish --not three or four different people. Sicily Concierge is part of Tradizione Turismo (Chat & Tour) of Palermo, a travel services company present in this market for over a decade. That's important because having the right resources and experience is a key ingredient. In other words, having the right knowledge and "network," based on years of practical experience in a certain place, to offer possibilities that simply aren't available to others.

Direct access to local expertise
But... buyer beware! We work with a few select travel agents around the world who offer a highly personalised experience to their clients, but several major travel companies, including some well-known international firms based in New York, London and elsewhere, promote services similar to ours by implying that they have "offices" or even "their own" branch here in Sicily. That statement is not very accurate because they may actually contract ("outsource") local tour and travel companies as their "representatives" here. At present (2011), no major international travel service firm maintains "their own" staffed office anyplace in Sicily. Instead, all make use of independent tour operators or "receptive agents" using local personnel who (in many cases) can barely speak English. That's why their print advertising and websites never indicate the location or direct contact information of their "Sicily offices." Our direct contact information is easy to find, and so are we. We look forward to finding you the perfect solutions for your vacation in Sicily!

© 2006 - 2012 Chat & Tour, Palermo, Italy.
Some photos © Best of Sicily Travel Guide. Used by permission.

Print this page now...Print this page